Business Process Outsourcing is one of the top industries in
the global market. The BPO industry in the Philippines is one of the nascent
yet one of the biggest contributors to the country’s growth, development, and
economy.
Growing at a very fast rate, the BPO industry is a booming
industry that is only expected to grow bigger and better until 2020. As per the
latest reports, this industry is bringing about a whopping 10% of the total GDP
of the nation. It is one of the greatest sources of employment for people and
revenue for the government. The industry comprises of different sectors that
include call centers, contact centers, back office, data entry, medical
transcription, software and gaming development, tech support, engineering design,
creative services and so on. In addition, there is an IT-BPO industry that has
had a great impact on the economic growth of the country. Here is a list of top
10 players of BPO industry in the world.
Top BPO Companies in the World
BPO companies have climbed up high in the success ladder in
recent years, providing a much-needed push to customers worldwide. Here
is a listing of some of the top BPOcompanies in the world.
BPO companies in the world.
1. GENPACT
Genpact is one of the top BPO companies that include
India-based business process operations for GE Capital. It is also one of
India’s best BPO in the world.
2. CAPGEMINI
Capgemini is considered one of the leaders among the BPO
companies around the world and is the French IT company that offers
professional services for more than 40 companies around the world.
3. CBRE
CBRE occupies the fourth place among some of the top BPO
companies. It is a US based company located in Los Angeles. It promotes real
estate services such as project management and property sales.
4. INFOSYS
Infosys BPO Company was set up in 2002. This company does
great outsourcing services and offers services to 125 clients across the world,
with over 21,400 employees.
5. ACCENTURE
It is an Ireland-based global management consultancy and a
top technology service company. It is the biggest leading BPO Company in the
world with the largest consultation firm to boast of globally.
6. WIPRO TECHNOLOGIES
It is a well-reputed company and offers top class BPO
services along within IT services and consultation. This BPO company
manufactures a huge range of beneficiary equipment such as Wipro desktops,
servers, and notebooks.
7. HCL TECHNOLOGIES
It is a globally reputed BPO company and offers
infrastructure services along with business process outsourcing and other IT
services. It has earned itself a reputation of providing excellent services to
international clients as well.
8. TCS BPO
It is one of the top players in the Business process
outsourcing industry. It offers services in a number of fields such as Banking,
KPO Finance, and Accounting, HR outsourcing, Healthcare, Telecom, and
Insurance.
9. AEGIS LIMITED
Aegis is one of the top global business service and one of
the top providers of customer experience management. It is a famous Business
process outsourcing (BPO) company acknowledged all across the world.
10. CONVERGYS
Convergys is a world-class customer management firm and
boasts of over 125,000 employees globally and it is based on Cincinnati, Ohio
and one of the top BPO companies in the
Philippines.
There are other big BPO companies such as IBM, Cognizant,
ISS, Stream Global Services, NCR, EXL Service
Holdings, Transcosmos, Sitel, Quatrro and many others perform high-tech service
programming and offer their global economic services to customers.
