What are the Top 10 Best BPO Companies in the World

Business Process Outsourcing is one of the top industries in the global market. The BPO industry in the Philippines is one of the nascent yet one of the biggest contributors to the country’s growth, development, and economy. 

Growing at a very fast rate, the BPO industry is a booming industry that is only expected to grow bigger and better until 2020. As per the latest reports, this industry is bringing about a whopping 10% of the total GDP of the nation. It is one of the greatest sources of employment for people and revenue for the government. The industry comprises of different sectors that include call centers, contact centers, back office, data entry, medical transcription, software and gaming development, tech support, engineering design, creative services and so on. In addition, there is an IT-BPO industry that has had a great impact on the economic growth of the country. Here is a list of top 10 players of BPO industry in the world. 

Top BPO Companies in the World

BPO companies have climbed up high in the success ladder in recent years, providing a much-needed push to customers worldwide.  Here is a listing of some of the top BPOcompanies in the world.

 BPO companies in the world.

1. GENPACT

Genpact is one of the top BPO companies that include India-based business process operations for GE Capital. It is also one of India’s best BPO in the world.

2.  CAPGEMINI

Capgemini is considered one of the leaders among the BPO companies around the world and is the French IT company that offers professional services for more than 40 companies around the world.

3.  CBRE

CBRE occupies the fourth place among some of the top BPO companies. It is a US based company located in Los Angeles. It promotes real estate services such as project management and property sales.

4. INFOSYS

Infosys BPO Company was set up in 2002. This company does great outsourcing services and offers services to 125 clients across the world, with over 21,400 employees.

5.  ACCENTURE

It is an Ireland-based global management consultancy and a top technology service company. It is the biggest leading BPO Company in the world with the largest consultation firm to boast of globally.

6. WIPRO TECHNOLOGIES

It is a well-reputed company and offers top class BPO services along within IT services and consultation. This BPO company manufactures a huge range of beneficiary equipment such as Wipro desktops, servers, and notebooks.

7.  HCL TECHNOLOGIES

It is a globally reputed BPO company and offers infrastructure services along with business process outsourcing and other IT services. It has earned itself a reputation of providing excellent services to international clients as well.

8.  TCS BPO

It is one of the top players in the Business process outsourcing industry. It offers services in a number of fields such as Banking, KPO Finance, and Accounting, HR outsourcing, Healthcare, Telecom, and Insurance.

9.  AEGIS LIMITED

Aegis is one of the top global business service and one of the top providers of customer experience management. It is a famous Business process outsourcing (BPO) company acknowledged all across the world.

10. CONVERGYS

Convergys is a world-class customer management firm and boasts of over 125,000 employees globally and it is based on Cincinnati, Ohio and one of the top BPO companies in the Philippines.

There are other big BPO companies such as IBM, Cognizant, ISS, Stream Global Services,  NCR, EXL Service Holdings, Transcosmos, Sitel, Quatrro and many others perform high-tech service programming and offer their global economic services to customers.