Top Business Process Outsourcing companies in The Philippines

The Philippines is crowned as the call center capital of the world. $25 billion is the amount expected to be generated by this flourishing industry and that accounts for about 10% of the Philippines’ economy. 

The surge of overseas investors has only increased and they had started investing in the BPO Industry only from the past decade. Check out some of the important top 10 BPO Companies in the Philippines.

1. Accenture Inc. (P28.104 billion in revenues)

 Accenture is perhaps the biggest global management consulting, technology services and outsourcing company serving to as many as 120 countries.

2. Convergys Philippines Services Corp. (P17.281 billion)

Convergys is not only the biggest outsourcing company but it also boasts of large employee numbers as many as 28,000 employees and also contacts center facilities in a number of important cities nationwide.

3. JPMorgan Chase Bank N.A-Philippine Global Service Center (P10.805 billion)

Positioned in a vantage point, Manila, JPMorgan has established the Philippine Global Service Center (GSC) providing support to a number of business lines. The GSC provides services 24 hours a day, 7 days a week all over the world. 

4. 24/7 Customer Philippines Inc. (P7.711 billion)

Labelled as “One of the World’s Six Best Start-ups” by Fortune magazine in 2003, and also thought of to be the topmost employers in the Indian BPO Industry by Dataquest.  This company has several illustrious plumes in its hat and not without good reason. 

5. Telephilippines Inc. (P7.241 billion);

Since its inception in the year 1996, the company has grown from strength to strength and is one of the top companies to reckon with. The company employee numbers have shot to an impressive 41,000 people in the country and have operated in a number of important workstations and its numerous business sites are located in Metro Manila, Baguio, Bacolod, Antipolo, Cebu and Davao.

6. TeleTech Offshore Investments B.V. (P6.978 billion)

Established in 2004 TeleTech has turned to be the biggest employers in the country’s BPO sector. 

7. Sutherland Global Services Philippines Inc. (P6.805 billion)

The company since 1986 has only grown to be the biggest outsourcing company in the Philippines. It has its headquarters in Rochester, N.Y., Sutherland and is said to be the world’s largest independent BPO companies.  It has almost 30,000+ professionals as employees and its operation centers are spread across 40+ operation centers across the world.

8. Stream International Global Services Philippines Inc. (P6.738 billion)

The company is a BPO company has an impressive 37,000 employees in 22 countries and about 50 contact centers; it manages an impressive 100 million voice, e-mail, and chat contacts in just a year.

9. Sitel Philippines Corp. (P6.364 billion)

Boasting of 9 sites in the Philippines, it is being served by 13,000 employees and is the recipient of many an award. The company caters to market spread right across the world such as U.S. Canada, United Kingdom, Australia and New Zealand.

10. Deutsche Knowledge Services Pte. Ltd. (P5.754 billion)

Last but certainly not the least Deutsche Knowledge Services Pte. Ltd. operates as a subsidiary of the Deutsche Asia Pacific Holdings Pvt Ltd.

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