Types of BPO’s in Philippines

Philipines as a country has been fairly stable for the past decade. Though it’s history has been marred by instances of conflicts largely owing to the dictator Marcos. But that is indeed history now, the government is ensuring that the current problems like poverty bureaucracy do not shackle the growth of the Philippines Call Centers. Also, its economic growth is quite steady growing 5% every year. It has cushioned itself from the rising fuel prices and food prices, market volatility in general. Global recession has not been able to create a dent in the economic stability of the country.

The success of the BPO Philippines industry has given an impetus to major growth spurt to the economic growth of the country as well clearly shooting almost 6% growth in Gross Domestic Product. This unprecedented growth has given rise to other industries as well creating millions of job opportunities for the people. This has prompted from young job-seekers to stay put in their country instead of moving out to other countries for seeking jobs.

Amongst the top benefits of outsourcing cost effectiveness can be regarded as the primary one. In general, it is thought that in order to seek cost effectiveness quality languishes behind. This is where the call center of the Philipines scores over its nearest rivals. It provides services which can almost be branded as impeccable.

The Philippines call centres have been in the country from 1997 but it was only after ten long years that the Philippines managed to forge ahead of its nearest competitors with top BPO companies in the world. In 2010, it also managed to edge past its nearest rival India. There’s nothing to stop its juggernaut as the only way the Philippines sees its growth is the upward direction. A supportive government which always takes care of its business ventures, Philippines can continue its steady run. The Philippines Government has also marked ten cities where it wants to build its hub for its call center Philippines. Davao, Metro Laguna to name just a few.

No wonder, Philippines is surging ahead and how!

 Call centres in the Philippines are ensuring that that they keep the investors happy and interested.

·         Call Center- It is the most important and the reason why foreign investors are attracted in the first place to the country. Plush offices are scattered all over the country and give evidence in itself that the BPO Philippines means big business!

·         IT services- IT services like programming and software development are also rising up the popularity charts and hence a reason for outsourcing to be the reason why foreign investors are queuing before the Philippines.

·         Marketing with the help of internet- This industry is gaining steady momentum. The Philippines offer nominal rate in comparison with other countries.

·         SEO- This is industry is fast climbing the popularity charts, in terms of outsourcing.

·         Virtual employees- Companies choose Filipino workers because they work for less payment.

Business Process Outsourcing in The Philippines was acknowledged as “Sunshine Industry,’ with top BPO companies in the Philippines. The 2000s witnessed massive growth for the industry. In 2008, the Philippines surpassed India and became the Capital of Call Center global Industry.